Passport Processing and Photo Services

Northeast Regional Library at 2228 Cottman Avenue is now an officially-designated passport application acceptance facility. We offer passport processing for new U.S. passports or passport cards. You may also have your passport photo taken for all passports (new and renewals). No appointment necessary.

Passport Service Hours

Tuesday 3:00 p.m. – 7:00 p.m.
Wednesday 3:00 p.m. – 7:00 p.m.
Friday 1:00 p.m. – 4:00 p.m.
Saturday 10:00 a.m. – 4:00 p.m.

Please note: The passport application process will take from 20–60 minutes per applicant. To ensure there is ample time to complete the process, please arrive at least 30 minute before the passport facility closes. More time may be needed for complex cases involving citizenship, parental guardianship, or late-minute travel. In the event that a passport acceptance agent believes the process cannot be completed prior to the library closing, you may be requested to return at another time.

This service is for a new U.S. passport or passport card only. To renew a passport that has expired ten years after date of issue, please visit the U.S. State Department website.

How To Apply

You must apply in person if any of the following is true:

  • You have never been issued a U.S. passport
  • You are under age 16
  • You were under age 16 when your previous passport was issued
  • Your most recent U.S. passport was issued more than 15 years ago
  • Your most recent U.S. passport was lost or stolen
  • Your name has changed since your previous U.S. passport was issued and you are unable to legally document your name change
  1. Complete and Print Form

    Important: Do not sign the DS-11 form until the Passport Agent instructs you to sign it.

  2. Bring Your Completed (Unsigned) Form and the Following Additional Documents to the Passport Facility at Northeast Regional Library

    1. Proof of U.S. Citizenship (one of the following, originals or certified copies only)
      • U.S. Birth Certificate
      • Previous U.S. Passport
      • Naturalization Certificate
      • Citizen Certificate
      • Certificate of a U.S. Birth Abroad
    2. Proof of Identity (one of the following; originals only, no copies)
      • Valid PA Driver's or Non-Driver's License
      • Naturalization Certificate
      • Prior U.S. Passport
      • Government Employee ID
      • Official Military ID Card
    3. Photograph
      The Free Library of Philadelphia offers photo services during passport facility hours for a fee (see below). Applicants may also present one passport photograph taken within the past 6 months. Photos must be 2x2 inches in size (no exceptions). It should be front view with a white or off-white plain background. The customer must be the only person in the photo.
  3. Pay the Applicable Fees

    Two payments are required: One made payable to the U.S. Department of State and one made payable to the Free Library of Philadelphia Foundation. We recommend you call ahead (215-725-1740) before you visit, in order to determine your correct fees.

    1. Payment to the U.S. Department of State
      There must be one check or money order to the U.S. Department of State per application form. On the bottom left side of check or money order, please write the applicant's full name and date of birth.
    2. Payment to Free Library of Philadelphia Foundation
      Processing Fee: $25 for each application form
      Photo Fee: $10 for two duplicate photos of the same customer
    Payment to the Department of State and the Free Library of Philadelphia Foundation must be in the form of personal checks or money orders. Cash is not accepted.
Please note, there are special requirements for children under age 16, and children ages 16 and 17.

For More Information

  • Call 215-725-1740
  • Email passportsner@freelibrary.org
  • Visit the Passports section of the U.S. State Department website for further information about travel restrictions and obtaining a passport. The U.S. Department of State has the sole responsibility for examining applications and issuing passports.