OneClick Digital Audiobook Help and FAQs

By Jamie W. RSS Thu, April 3, 2014

OneClick Digital is a popular source for downloadable audiobooks from the Free Library of Philadelphia. While OneClick is fairly straightforward and easy-to-use, we've compiled the following FAQs just in case you get stuck. 

You will always find the link for OneClick at out Digital Media page.

For additional help resources and a collection of video tutorials please visit the official OneClick Digital help, You may also contact us for one-on-one email assistance.

Circulation Policy:

  • Check out up to 10 audiobooks at a time
  • Check outs are for 10 days
  • If there is no one on the waiting list for the title you have checked out, you may renew it for an additional 7 days.
  • You may place up to 3 items on hold at one time
  • You will receive an email notification when your hold becomes available

Media Manager

The Media Manager is OneClick Digital's desktop software. By adding this software to your PC or Mac, you will be able to download and play audiobooks as well as transfer audiobooks to your portable music player or device. Get it here.

Mobile App

OneClick Digital offers free mobile apps for Apple and Android devices as well as Kindle Fire. The apps are available in your app strore as well as from OneClick.

Incompatible Devices

If your PC is running a copy of Windows older than XP (service pack 3) or if your Mac is older than OS 10.6.6,  you can still enjoy OneClick audiobooks using the manual download option.

Cant' find the audio book you're looking for?

Our OneClick Digital service is still fairly new. As we build the collection, look for more titles to become available. However, we also have a large collection of audio books at our Overdrive site. You will find that the selection at Overdrive varies widely from that at OneClick. This is because OneClick digital has the exclusive rights to many audio books you won't find at Overdrive.  So, if you're looking for something particular, be sure to check both plarforms. If you still can't find it, send us an email and we'll try to add it to the collection.  


Have a question for Free Library staff? Please submit it to our Ask a Librarian page and receive a response within two business days.

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Can I add a second library and library card to my account?
Steph - Roswell
Friday, December 30, 2016

Hello, I would like to know how to download an audio book to my Iphone? Thank you, Nancy
Nancy Zupich
Thursday, January 21, 2021

Cannot seem to download on my iphone. Can you help please. Thank you.
Mary Smith - Europe
Friday, January 29, 2021

Love audible books
Lisa Lumpkin - Georgia
Tuesday, January 4, 2022

I am expecting to listen to some audiobooks although i am not sure of it.
Mir aakib - Mohipora ,Heerpora kulgam
Monday, September 26, 2022

Very good and helpful.
sukdee T Storaasli - newport news, virginia
Wednesday, September 28, 2022

Moreno Valley. California USA
Mario Gomez - Moreno V
Thursday, November 3, 2022

Hi
Lois - Las Vegas, Nevada
Monday, January 9, 2023

I am trying to download the Android app and am not finding it. Are we able to download the app without setting anything up on a PC?
Kim Wallace - Norman, Oklahome
Monday, March 13, 2023

Can people from other states use this library?
Diane C Whitlock - Waynesville, NC
Tuesday, April 25, 2023

This could be a game changer for an older woman like me, living alone. Do I have to go through a library?
Kumkum Malik - Norfolk MA
Wednesday, April 3, 2024

How can I download audiobooks? Thanks Hema
Hema - Enfield
Sunday, December 1, 2024