How to Apply for Emergency Rental Assistance: A Walk-through for Tenants and Landlords

By Michael R. RSS Mon, October 19, 2020

Are you a renter who has lost income due to COVID-19? You may qualify for rental assistance through the City of Philadelphia's Emergency Rental Assistance Program.

Phase 2 of this program is currently accepting applications, and you can apply even if you have previously applied for Phase 1. This program helps both tenants and landlords, by keeping renters in their homes and ensuring landlords continued income. The deadline to apply for rental assistance has been extended to Wednesday, November 4.

The Free Library's Hot Spot Program—working together with the Philadelphia Housing Development Corporation (PHDC)—has created two how-to videos that will guide you through the process of applying for rental assistance. Tenants and landlords both need to fill out applications to apply for assistance, starting first with the tenant's application, followed by the landlord's application. Our two videos below will walk the viewer through each application. We've created these videos with new computer users and varying accessibility needs in mind.


How-to Apply for Emergency Rental Assistance, Phase 2 | Tenants



How-to Apply for Emergency Rental Assistance, Phase 2 | Landlords

Connecting people to the resources they need, while building digital literacy skills, is a core mission of the Hot Spots Program. While we've missed providing in-person assistance to our Hot Spot patrons during COVID-19, we remain committed to providing useful and educational content for all Philadephians. 

To learn more about the rental assistance program, and to begin your application process, visit

Have a question for Free Library staff? Please submit it to our Ask a Librarian page and receive a response within two business days.

Leave this field empty

Add a Comment to How to Apply for Emergency Rental Assistance: A Walk-through for Tenants and Landlords

Email is kept private and will not be displayed publicly
Comment must be less than 3000 characters
I'm having issues w/ the app. I keep sending lease etc.. and still asking for the samething
Freaine - Philadelphia
Wednesday, November 11, 2020

I need the application for the rental assistance
Cherrell Constina Woods - Philadelphia
Tuesday, December 22, 2020

I'm trying to get rental assistance and having a hard time trying to get through to someone. Are the funds available for me to do so? If so I need assistance asap. Thank you
Anthony Steplight - Philadelphia
Thursday, January 7, 2021

I've been trying to apply and apply for these assistants but I'm not getting any help can someone please tell me what to do or show me how to fill this out I need help because I need assistance with my rent
MARIA PRICE - Philadelphia
Thursday, March 4, 2021

I've been trying to apply for a phase four I wasn't successful with one two and three can someone please help me or tell me how do I go about applying I'm behind in my rent and I really need assistance
darryl lowry - Philadelphia
Thursday, March 4, 2021

I need help paying my rent and bills
Sherry Thomas - Philadelphia PA 19150
Friday, March 19, 2021

Need help paying my rent
Felicia Brown - Philadelphia
Thursday, December 16, 2021

I need to apply for rental assistance I need a application
Lisa dorman - Philadelphia
Thursday, March 31, 2022

Is there any help for rental assistance
Josephine felder - Philadelphia
Wednesday, April 13, 2022

I need help with rental assistance
Erica andrews - Philadelphia
Thursday, November 3, 2022

my name is Alice Tarlue I need a help with rental assistant to pay my rent and then back up because of COVID-19 hours not working that time so my rent has so can you please help me pay my rent I went to court and they give me a time to pay my rent
Alice Z. Tarlue - Chichester Ave Philadelphia
Thursday, November 17, 2022

rental assistance how do I applyy for this program
Shamsuddin hasan - Philadelphia
Tuesday, December 13, 2022

I need help
Shannon Kelly - Philadelphia
Friday, December 30, 2022