Update your Library Account Email Address

By Alix G. RSS Wed, July 7, 2010

Starting today you can update the email address we currently have on file for you by logging into your My Account. If you have an email address on file with us, you can:

  • receive email reminders three days before your checked out items are due.
  • find out more quickly when your holds are ready for pickup.
  • be notified right away when your items are overdue.
  • help the Free Library save money and the environment by reducing paper and postage.

When you login to My Account you will see the email address we currently have on file. If you need to update the email address, click the button labeled “Update Email." A new window will pop up for you to enter the correct email address.

You can also find Frequently Asked Questions in the My Account section as well.

Login today and let us know what you think of the new features!


Have a question for Free Library staff? Please submit it to our Ask a Librarian page and receive a response within two business days.

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Add a Comment to Update your Library Account Email Address

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please send me my pin number.
Kennoni Pasley - philadelphia
Friday, July 3, 2015

Thank you for updating your paperback books
Ann magauran - Phil's,Pennsylvania
Friday, June 22, 2018

I forgot my PIN number and need to reset it. Unfortunately when I went to change my PIN, I discovered I did not have access to my email on file. Now I need to also update my email on file as well as my PIN number. Thank you
Murine Luskweno
Monday, July 2, 2018

Forgot my pin. I need to update my pin.
Ronald Bishop - Philadelphia
Wednesday, January 2, 2019

Hi Ronald, you can retrieve your PIN via the following link: https://know.freelibrary.org/MyResearch/ForgotPin
Web Admin - Philadelphia
Friday, January 4, 2019

Hi. My name Emile Alston I would like reset my pin number from www.freelibrary.org
Miss Emile Alston - Philadelphia
Monday, March 18, 2019

Hi Emile, You can reset your PIN through the following link: https://know.freelibrary.org/MyResearch/ForgotPin
Web Admin - Philadelphia
Monday, March 18, 2019

Daylight Come and Me Wanna Go Home
Dayyyyy Oooooo Dayyyyy Ooooih - Porch on sunny days. Rain I'm inside
Friday, August 2, 2019

Received a new card to replace lost one. Tried to update my Kanopy account and pin number but Kanopy will not accept new card number. And it considers the old number invalid. Please help.
Kathleen McGettigan - Philadelphia
Thursday, November 19, 2020

Forgot card number
Elaine perry - Queen memorial library
Saturday, December 26, 2020

I need to change my email to Derekzawojski286@gmail.com cause I lost my card and don't have access to the other email connected
Derek zawojski - Philadelphia
Saturday, April 30, 2022

Forgot email address made a new one
Nicolas Silverstein - Philadelphia
Friday, September 9, 2022

Blah blah blah
Skylar clemens - Philadelphia
Saturday, September 10, 2022