Child Abuse Clearances Process and Requirements
Who Needs Clearances?
- Volunteers having contact with children and/or adults who are responsible for a child's welfare.
- Adults applying for an unpaid position as a volunteer with a child-care service, a school, or a library program, activity, or service.
How to obtain Child Abuse Clearances
- After interview and placement, contact volunteeroffice@freelibrary.org
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Receive Payment Code from Volunteer Services, if needed.
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Complete the online application
By law, processing should take no more than 14 days. You should receive a confirmation e-mail after registration. For any questions about the online application, please contact the CWIS Support Center at 1-877-343-0494.
- Volunteers will also need to complete Pennsylvania State Clearance. Results for clearances must be sent to the volunteer office staff through the volunteer clearance email.
- After all clearances are complete, volunteers may begin service. If any clearances are denied, the volunteer will be able to appeal through the proper channels. Please refer to the COMPASS State FAQ.
Clearances must be renewed after 60 months / 5 years if you continue your volunteer service with The Free Library of Philadelphia.
Please read the Pennsylvania Child Abuse Document for Volunteers and the Pennsylvania Child Welfare Information Solution FAQs for further information.
For any further questions on the Volunteer Services Child Abuse Process and Requirements, please contact the Volunteer Services office at volunteerclearances@freelibrary.org or 215-686-5340.
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