A special message from the Free Library
Updated June 16, 2021
Dear Free Library community,
The Free Library is committed to sharing up-to-date information on our plans. The Free Library's reopening plan works in accordance with the updated guidance from the Philadelphia Department of Public Health. We will continue to increase in-person services at neighborhood libraries with a goal of resuming five days of service at libraries across the city in the coming months. Following recently updated guidance from public health officials, we have made some changes to our safety guidelines, including removing mask requirements for fully vaccinated patrons. Visit our Services page for more information.
Currently at the Free Library:
- Many Free Library locations are now offering expanded services, including computer and wireless internet access, in-building material pickup, printing, and reference desk service. Additional locations continue to offer returns, contactless material pickups, and phone reference. Visit our Services page or call your neighborhood library to see what's available. (This page is updated daily, so please check it regularly.)
- While we prepare to increase in-person services at neighborhood libraries, some locations will remain temporarily closed. Our Hot Spots will remain closed to the public as well.
- The Free Library call center is live! Patrons can call five days a week to speak with our expert staff, who will provide information, technology help, Library updates, and more. Calling is free! Give us a dial at 1-833-TALK FLP (825-5357). We're here Monday, Tuesday, Thursday, and Friday, 10:00 a.m.–5:00 p.m., and Wednesday, 10:00 a.m.–8:00 p.m.
- Many Free Library programs are proceeding virtually.
- We maintain robust digital resources that you can access anywhere with your library card, including ebooks, audiobooks, movies, TV, music, over 100 databases, and the New York Times online.
- You can place new holds with the Free Library! Sign in to freelibrary.org with your library card number and PIN to place a hold online, or call your neighborhood library to place a hold over the phone. Once your materials are ready, we'll contact you to schedule a pickup appointment.
- Following guidance from the Philadelphia Department of Public Health (PDPH) as well as updated CDC data, the Free Library has ceased quarantining returned library materials.
All service updates will be posted to this page as they become available. Please check back in the coming weeks as our planning evolves.
We welcome you to also visit our blog and follow the Free Library on social media for up-to-date information on Free Library programs, services, and resources (find us on Facebook, Twitter, and Instagram). Thank you so much for your support and your care for each other and our Free Library community during this uncertain time – we look forward to welcoming you back into our buildings.
COVID-19 Text AlertsGet COVID-19 updates sent to your phone. Text COVIDPHL to 888-777 to receive free text alerts from Philadelphia Public Health.
Information from Local, State, National, and Global Resources
- PDF: Philadelphia Department of Public Health Special Health Bulletin
- Video: Free Library of Philadelphia Coronavirus 101 Panel Discussion on March 2, 2020
- Food sites and student meal sites
- Internet access
- Citizenship status and medical care
- Eligibility and enrollment for public benefits through BenePhilly at 1-833-373-5868